Browse the categories, choose the products that you prefer most and, once added it to your shopping bag, follow the simple stemps to confirm the order.

If you need further information that cannot be satisfied by purchasing online, please contact us by phone or email clicking here.

Furthermore, we give you the possibility to purchase supporting you in the choice through the live chat on the website and available during the working hours.

No, you can’t. The items of your order are reserved only in case of successful payment.

Sure. Write your messagge in the field “notes” during the checkout phase and we would be happy to enclose a personalized message to your order.

If you have created an account at the time of making the order, you can check the same by logging in and entering to your personal area. Otherwise, you can contacting to the contact number you find here.

You can pay your purchase through Paypal, credit/prepaid card like Visa, Mastercard, Amercan Express or through bank transfer to:

I.R.C. William Di Carlo Srl

BCC Pratola Peligna - Agenzia di Sulmona
IBAN: IT42T 08747 40800 000 0000 10003

Sure. We ship all over the world and we offer different rates based on the country of destination.

You can calculate the shipping costs by inserting the country, city and zip code directly in the shopping bag. The same amount is then charged in the checkout phase.

In italy, for orders less than €60, we apply a flat-rate equal to €8.

In case of orders above or equal to €60, the shipping is free or will be totally at our charge.

For shipping abroad, the costs are variable based on the country of destination. You can get more detailed information about the above mentioned costs by using our simulator that you find in shopping bag page.

It depends on the destination. In Italy, we ship via BRT, whose delivery time is within 48/72 working hours from the shipping.

For shipping abroad, we ship via FedEx, that delivers within 4 business days.

Considering that we are talking about food products for whom it’s not provided a storage, the shipping cannot be immediate, but it would be required to wait the timing necessary to realize what it has been requested. Specifically:

- within 10/13 working days for the confetti and dragèes

- within 15 and 18 working days for party favours and sugared almond flowers.

In any case, once the order has been shipped, we will personally keep you up to date by sending an emal.

As soon as the order has bee processed we will send you a confirmation email.

The quantity of confetti contained in a package is not fixed, but it depends on the type of sugared almond and size of the almond or hazelnut.

Generally, you can find about 270 – 300 confetti inside a 1kg package.

Consequently, for a 500g package, we consider a number included between 135 and 150 confetti.

If you have calculated a precise number of confetti for each guest/party favour, we deeply suggest you to purchase a few extra grams.

Dragèes are different from confetti.

They are pralines for which we cannot guarantee or evaluate that have the same size and weight.

As long as the customization concerns the choice of the colour of cellophane/tulle/satin different from the one shown in the picture, you only need to select the desired colour directly in the product description page and proceed with the order.

If you want a more detailed customization, for example you want to replace the sugar coated almons with the chocolate one, or you want to use a specific fabric in place of another one or lastly you want signed confetti such as petals or soft colours that differ from the expected ones, you can directly contact the shop at +39 0864 253070 or send an email at: dicarlo@dicarlo.it

Sure. You can find all the information here.

All our products have a time limit of preservation that is until 18 months from the manufacturing date, if they are kept in fresh and dry places.

If those conditions are not respected, we will not be liable for changes that our products could be suffered, both visual or organoleptic level.

Unfortunately, it could happen that some confetti are defective (especially if coloured). The cause is due to the transportation phase, because the packages, even if they are wellpacked, can be subject to shakes, impacts and different conditions for which the confetti come in contact with each other.

In the defect is more evident (faded colours, sticky confetti to the touch) we could proceed with the shipping of a second order, the same you ordered before. Of course, without any additonal costs.

You only need to send us an email at dicarlo@dicarlo.it with the relative motivation, in order to officialize the request for the administrative office.